If the problem doesn’t seem to be on Disney’s end, try rebooting your internet connection and see if this helps. Otherwise, your best bet is to wait for 30 minutes and then try again. In these cases, start by switching to a different device and trying again - this has yielded surprisingly good results in the past. Disney largely fixed this issue and now Error 83 isn’t as common, although you might still encounter it in particular busy viewing hours, or if something is going wrong with Disney’s servers.
DISNEY PLUS NOT LOADING CODE
Usually signified by the error code 83 or 42, this was one of the most common problems when Disney+ first launched, typically due to server overload. You can’t connect to Disney+ when you open the app For more information, you should contact Disney+ customer service. This can happen if the email used to sign up is associated with someone under the age of 18, or if Disney has found the account has violated the terms of service. In other cases, particularly with error code 86, your account may have been blocked.
DISNEY PLUS NOT LOADING PASSWORD
If this is your first time signing up for Disney+, make sure your password meets requirements. Also, check your location information to make sure it’s accurate. You can’t create or sign in to a Disney+ accountįirst, check the basics like making sure that your email and password are correct, and that your billing details are accurate: Something like putting the wrong credit card security code could be the cause of your account problems, and Disney+ generally requires a U.S.-issued credit card to work properly. Check to make sure your account/billing information is accurate first, then take a look at some of our suggestions below for possible fixes. Shut down the app on other devices and it should work.Įrror 90: This indicates a general error that could have many causes. Try rebooting your Wi-Fi, and make sure the internet isn’t down in your area.Įrror 22: This means that Kids Mode is blocking more mature content.Įrror 39: This is a special error primarily for Xbox users that means you are trying to play Disney+ on more than one device. If you aren’t using a VPN, try rebooting your device.Įrror 24 or 43: These are connection errors that indicate something is wrong with your internet connection. VPNs can sometimes help you with this, but Disney+ is one of those apps that tends to sniff out and block these VPN users.
It usually means that you are using a VPN to try and access Disney+ content that’s geo-restricted in your region. More infamous codes include:Įrror 73, 31, or 11: This is a problem with location availability. You can either go to the Disney+ Help Center and type in your error code or visit this fairly comprehensive list of codes on. This is usually the fastest way to get results if there’s an easy fix.
Check your error codesĭisney+ problems won’t always bring up an error code, but if they do your first step should be to check the error code, what it means, and what’s advised to fix the problem. If you’re having Disney+ problems, our guide can help you work them and get back to your properly playing content.
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